Cost & Installation

The installation cost depends on the elevator type (residential or commercial), number of floors, load capacity, and technical requirements. On average, it ranges from 300 million VND to over 1 billion VND.
Installation typically takes 15 to 30 days, depending on the building condition and handover progress.
Additional costs may occur if design changes, extra features are requested, or if construction work requires adjustments for compliance.
Yes. We offer milestone-based payments: deposit, after mechanical installation, and final payment after full completion.

Operation & Safety

Modern elevators come equipped with safety features such as mechanical brakes, door sensors, and automatic rescue during power outages, ensuring complete user safety.
During a power outage, the Automatic Rescue Device (ARD) activates, bringing the cabin to the nearest floor and opening the door for safe exit.
For residential or modern automatic elevators, no operator is needed. Users can easily control it via the floor call panel.
Elevators should be maintained at least once a month to ensure smooth operation and extend their lifespan.

Maintenance & Warranty

Yes. All elevators supplied by Hưng Thịnh come with a 12 to 24-month warranty, depending on the product package and contract.
The warranty includes free repair of technical faults, replacement of defective parts caused by manufacturer issues, and full technical support during the warranty period.
After the warranty ends, you can subscribe to a regular maintenance contract at a reasonable cost for continued inspection and servicing.
You should contact technical support as soon as you notice any unusual signs like slow operation, strange noises, or unstable control panel behavior.
Regular maintenance costs range from 300,000 to 800,000 VND/month, depending on elevator type and usage frequency.

Choosing the Right Elevator

Yes. Hưng Thịnh offers a wide range of cabin styles, from modern to classic. You can customize color, stainless steel finish, mirrors, handrails, and lighting as you like.
Absolutely. We offer compact home elevator solutions, perfect for narrow houses and small spaces, with minimal pit and headroom requirements.
The choice depends on the number of floors, load capacity, usage purpose (residential, office, apartment, hotel, etc.), and available space. Hưng Thịnh’s technician will provide free on-site consultation to help you select the best solution.

Permits & Legal

Yes. Elevators require a safety inspection certificate before operation. Hưng Thịnh’s team will assist with the entire legal process, from registration paperwork to dealing with inspection agencies.
If you are renovating or altering the structure, a construction permit is required. For new buildings, the elevator documentation is usually included in the overall building permit.